Firekeys firewall + security 5.6 Downloadable Software
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| Customer Reviews |
Average Rating: 
Rating: - Firekeys has the best tech support going
I am still very green with all this computer lingo but have been getting the best support service on this product. Prompt emails and phone calls. I only wish my internet provider and my puter tech support were as prompt and helpful.
Super service. Thanks
Rating: - Firewall is easy to use
This product at first seemed to block my email program, so I contacted the manufacturer's customer support by email, and the customer support was great - they called me on the phone within 5 minutes of my email, and helped make sure that Windows XP was OK, and suggested that my ISP should be contacted. Turns out the ISP was the cause, not Firekeys.Also, free upgrades are available on the website, so I upgraded to the latest version. The product captures and records a lot of information about internet activity that is interesting, but more than I need to know. The private information filtering feature is useful to monitor email content & web site forms. It can block popup ads (not perfectly - I have seen one or two slip past anyway), and the virus controls are unlike others I have seen, but appear to work. So far, no hackers or viruses have got me. I like the Internet password protection - it stops programs on my PC from using the internet unless I enter the password - with this feature I have found that Microsoft automatically start a program called "WINMGMT.EXE" to automatically access the internet and I don't know what it's doing - I think it's upgrading my Windows software, which I think was an option I selected when I installed Windows.
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